Head to the Contact page where you can fill out the form and get in touch. We'll get back to you promptly to get more details and set up a Meet 'n Greet!

For each new client we'll meet you and your pet and get to know each other a bit! We'll ensure that your dog is comfortable with us. We'll also get any instructions on accessing your home for walks, obtain necessary keys, and learn any other important details.

If you have a recurring schedule week to week, you're pup will automatically be added to the schedule each week.

If your schedule changes each week, we require requests by Sunday morning for that week. Requests can be made through the app we use, Time To Pet. However, we try our best to accommodate last minute requests!

Because our walkers' routes are planned out in advance, walks can be cancelled by 9:00am on the day of your scheduled walk. There will be a $10 charge if a cancel occurs after that time. The full amount of this charge goes to the walker.

Invoices are sent every 1st and 16th of each month after the services have been completed. Invoices are sent via the Time To Pet app. Payments are automatically charged, unless otherwise requested.

Yes! Chicago Doggo is insured and bonded with Pet Care Insurance. Proof of Insurance can be provided upon request.

Unless there are multiple dogs in the same household, we only walk one dog at a time so they get our full attention (unless otherwise requested!).

Yes! We know how important it is for you and your pup to be comfortable with their walker. We assign the same walker for regular walks, and have a backup when needed.

No, there is no minimum number of walks required per week. However, we cannot always guarantee availability or the same walker for "on-demand" walks.

Yes! We use an app called Time To Pet for post-walk updates, invoicing, schedule requests, etc. You will receive an email to set up an account after your meet and greet.